Last updated: 20/04/2026
1. Introduction
These Terms & Conditions govern your use of the SAMMAX WAREHOUSE website (www.sammax.com.au) and any purchases you make from us. By accessing our website or placing an order, you agree to these Terms.
Entity details:
- Business name: SAMMAX WAREHOUSE
- Trading under: SA & HO PTY LTD
- ABN: 64 095 972 179
- Address: 3/103 Lewis Road, Knoxfield, VIC 3180
- Email: saandho@gmail.com
2. Definitions
- "We", "us", "our" refers to SAMMAX WAREHOUSE.
- "You", "your" refers to you, the customer or website visitor.
- "Products" refers to the goods available for purchase on our website.
- "Order" means a request by you to purchase Products from us.
3. Orders
- All Orders are subject to acceptance by us. We are not obliged to accept any Order and may decline or cancel an Order at our discretion — for example, if a Product is out of stock, incorrectly priced, or if we reasonably suspect fraud.
- A contract between you and us is formed only when we confirm acceptance of your Order, typically via an Order confirmation email.
- You are responsible for providing accurate Order and delivery information. We are not liable for issues arising from incorrect details you provide.
4. Pricing and GST
- All prices are displayed in Australian Dollars (AUD) and are inclusive of GST unless otherwise stated.
- We reserve the right to change prices at any time without notice, but changes will not affect Orders already accepted.
- Promotional prices and discounts are valid for the stated period only and cannot be combined unless specified.
5. Payment
- Payment is required at the time of placing your Order.
- We accept payments processed via BigCommerce Payments (powered by PayPal), including credit and debit cards, PayPal, Apple Pay, and Google Pay.
- By providing payment details, you confirm you are authorised to use the payment method.
6. Delivery, returns, and refunds
Delivery timeframes, shipping costs, and our returns process are set out in our Shipping & Returns policy. Please read it before placing your Order. Your rights under Australian Consumer Law (see Section 7) always apply and are not limited by our Shipping & Returns policy.
7. Australian Consumer Law
Our Products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Products repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
Nothing in these Terms excludes, restricts, or modifies any statutory guarantees, rights, or remedies you have under the Australian Consumer Law or other applicable laws.
8. Intellectual property
All content on our website — including text, images, logos, product photographs, and designs — is the property of SAMMAX WAREHOUSE or our licensors, and is protected by copyright and other intellectual property laws. You may not reproduce, copy, or use any content without our written permission.
Colours shown in Product images are indicative only and may vary slightly from the actual Product due to screen settings and photographic conditions.
9. Limitation of liability
To the maximum extent permitted by law, and subject to your rights under Australian Consumer Law:
- We are not liable for any indirect, consequential, or incidental loss or damage arising from your use of our website or Products.
- Our total liability in any claim relating to a Product is limited to the price paid for that Product.
This clause does not limit any statutory guarantees or rights you have under the Australian Consumer Law.
10. Force majeure
We are not liable for any failure or delay in performing our obligations caused by events outside our reasonable control, including natural disasters, strikes, supplier failures, carrier delays, or government actions.
11. Third-party links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or availability of these sites.
12. Governing law
These Terms are governed by the laws of Victoria, Australia. Any disputes will be resolved in the courts of Victoria.
13. Changes to these Terms
We may update these Terms from time to time. The updated version will be posted on this page. Your continued use of our website after changes means you accept the updated Terms.
14. Contact
For any questions about these Terms:
SAMMAX WAREHOUSE 3/103 Lewis Road, Knoxfield, VIC 3180 Email: saandho@gmail.com Phone: (03) 9801 7668
